Welcome to Magpies Dental and Practice
where we help you and your family to have healthy, happy smiles in a relaxed and friendly atmosphere. We offer both NHS and Private dental treatments. Magpies Dental and Facial Aesthetics is a center of clinical excellence.
Established in 1989, our practice has gained a strong reputation for our high quality, modern dentistry and facial aesthetics, and our top levels of customer service.
We offer a wide range of treatments to help you smile with confidence, including preventive, general and cosmetic dentistry. We also offer a choice of facial rejuvenation treatments to help keep those telltale signs of ageing at bay.
We take the time to listen to your concerns and to get to know you and your dental needs. We help you to reach and maintain a good level of oral healthcare, and if you should require treatment we will explain any options to you so that you can make an informed choice
We use a computerised Dental Practice management software system to manage our practice patient records, appointments and treatment planning.
We also know that many people feel anxious or nervous about visiting the dentist, and so we will always do our best to put you at ease and to help you relax. We have treated many extremely anxious patients who now no longer worry about seeing us, simply because they know they are in safe and caring hands.
Appointments and Emergencies
We do our best to see patients with dental emergencies on the day they contact us. It is best to call us as early as you can, so we can arrange to see you.
Private Treatment Appointments are available in the evenings and Saturdays. Our Hygienist also has late Monday appointments for your convenience.
For emergency help outside opening hours, please telephone the practice and listen to the recorded message for advice and contact numbers.
Please give us 24 hours notice if you are unable to keep an appointment. If you do not let us know in advance a cancellation fee may be payable.
We have a ground floor surgery and can provide access for people with disabilities. Our restroom facilities are situated upstairs so unfortunately we are unable to offer accessible restroom facilities.
If you have any special requirements, please call in advance to ensure we are able to meet them.
There is a free public car park situated very near the practice.
Our aim is to give you the highest possible standard of service and we try to deal swiftly with any problems that may occur. We operate an In-House practice complaints procedure as part of our practice improvement system. Our system meets national criteria.
Our Practice Development Manager, Dr Bharat Patel can provide any further information you may require.
Our practice complaints sheet gives details of the procedure and is available from Reception. If you have a complaint, you can CONTACT US
If patients are not satisfied with the result of our procedure then a complaint may be made to the Dental Complaints Service on 08456 120540. Their website, www.dentalcomplaints.org.uk is funded by the General Dental Council, www.gdc-uk.org .
For NHS patients, complaints may be made to East Sussex Downs and Weald, 36-38 Friars Walk, Lewes or the Parliamentary and Health Service Ombudsman, Millbank Tower, Millbank London SW1 P 40P (telephone: 03450154033)